Customer Care

Customer Care

Our customer care team is available, 7 days a week.

We’re on hand to assist with…

  • Size and fit advice
  • Detailed product information
  • Delivery questions
  • Exchange and return queries
  • Placing orders
  • Personal Shopping – advice on complementing your look
  • Bespoke & Custom pieces
  • Repairs & Fixing

Email: info@hjewels.ae
Call or Whattsapp: +971527771227 (from a mobile or internationally) – 9am to 6pm UAE Time

Please note all calls may be recorded for training & quality purposes.

H Jewels VIP Service

For customers based in UAE, our H Jewels VIP sales team is at your service from the moment an order is placed until it arrives at your door.
Email: info@hjewels.ae
Call or Whattsapp: +971527771227 (from a mobile or internationally) – 9am to 6pm UAE Time

Please note all calls may be recorded for training & quality purposes.

Other Inquiries

Feedback and suggestions
feedback@hjewels.ae

Press and media
press@hjewels.ae

Suppliers and designers
designers@hjewels.ae

Potential contributors – photographers, fashion journalists or editors
editors@hjewels.ae

If you are interested in working at H Jewels, visit our Careers section which will give you information on what vacancies exist and how to apply.