Exchanges & Returns

Exchanges & Returns

Exchanges & Returns

Exchanging or returning an item couldn’t be easier. Items must be returned to us unused with all Hifa Jewellery tags and design labels still attached within 7 days of purchase or once received. Returns that do not meet our policy will be sent back to you.

Repeated Returns

We offer a flexible returns policy to make your online shopping experience even easier. We do monitor the number of returns made by customers and continued returns in breach of our terms and conditions will be flagged and may, at our discretion, lead to the closure of your H Jewels account or future orders being refused.